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FAQ


Enquiry

Booking

1. What are your hours?

Monday to Friday: 3 pm – 8 pm
Saturday and Sunday: 5 pm – 8 pm

2. Do I need to pay a deposit?

Yes, you pay full payment in advance.

3. How can I make a booking?

lease book through our website under “Booking”. Select date and time then complete the booking with paypal payment. Alternatively, you can also call or contact form to make a booking.

4. How early should I make a booking?

You can make a booking 12 hours prior to photo session.

Cancellation / Reschedule

1. What if I want to cancel or reschedule my booking?

Please E-mail(wephoto.sydney@gmail.com) or call us.(0434 920 114) With full name booking time and date.

Cancellation

Cancellation without penalty can be made up to 7 days prior to your reservation date. 70% will be refunded if you cancel 3 days before the reservation date. No refund issued on the day of and a day before the reservation. However, rescheduling is possible, please see our rescheduling policy below.

Photo Session

1. How does this work?

You will have 15(single), 30min(group) of photoshoot and 10 min(single), 15 min(Group) photo selection time.

We will send download link at the same day. you can download all original size images for extra $30 or free for when you leave google review or instagram tag.

Do you have car park

Yes our premises has big car park. There is boom gate but gate open when you approach it without passcode. We will give the passcode to get out

Maximum number of people

we recommend up to 6 members.

Can we bring our pet

Yes you can do with pet as a additional member.